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Residents and entrepreneurs of Dutch municipalities are given the opportunity to apply for some 31 civil affairs products digitally via the municipal website. In doing so, the system performs checks on personal data.

This algorithm helps e-mail users determine when an e-mail contains sensitive information and should be sent securely.

Predicting busy car parks is a European collaborative project aimed at developing a Mobility Analytics as a Service (MAaaS) toolkit. The aim is to efficiently manage, analyse and visualise large amounts of mobility data. Specifically, it involves predicting parking garage fill rates.

To monitor tourist rentals, the municipality combines data from licence registration and overnight bookings. A dashboard shows this information to inspectors, who use it to determine where inspections are needed. In case of violations, administrative measures can be taken.

SafeSpend is an online application that uses algorithms to pre-emptively identify potential incorrect, duplicate and/or fraudulent payments (before the payment actually takes place).

Through AI, aerial photos are analysed for changes in outdoor space to properties. In this way, changes can be more easily recognised and recorded in municipal records.

The reporting system's algorithm recognises words in reports, such as 'rubbish' or 'pavement', and automatically determines the correct category and department. As a result, reporters no longer have to choose a category, and reports are dealt with faster at the right department.

A performance statement confirms that delivered goods or services have been received in good condition and the right quality, usually before payment of the invoice. The Ministry of Justice is working on better recording and verification of performance declarations, using an algorithm to assess quali...

If something needs to be fixed or cleaned up on the street or in a park, it can be reported to the municipality through Signals, the open source notification system of for and by municipalities.

The aim of the e-services with the underlying algorithm is to provide maximum support/ guidance to residents and entrepreneurs when making a digital request.