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Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.

Benefit calculation support

Municipality of The Hague

The algorithm is used by largest Dutch municipalities and determines, based on laws and regulations, whether there is a right to a benefit, type of benefit, amount and duration and gives this as advice to the counsellor.

Last change on 5th of July 2024, at 9:00 (CET) | Publication Standard 1.0
Publication category
Impactful algorithms
Impact assessment
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Status
In use

General information

Theme

Social Security

Begin date

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Contact information

datashop@denhaag.nl

Responsible use

Goal and impact

The goal is a correct decision under laws and regulations. This algorithm concerns residents of The Hague who apply for or receive benefits, such as for living expenses. They deal with it at the time they receive benefits. We communicate the outcome to the benefit recipient.

Considerations

An alternative would be to manually enter and check the benefit components. But this requires a lot of knowledge of laws and regulations on the part of the counsellor and is therefore too high a risk of error.

Human intervention

The algorithm is a recommendation to the consultant. Decision making is not automated, the consultant decides and thus does quality assurance.

Risk management

The Policy Department develops the laws and regulations. In automating this process, risks have been identified. The system is retested with each release. Technical and human checks take place daily.


The algorithm works with data from the municipality's basic registration. Adjustments made by consultants are traceable. And in addition, the algorithm works on the basis of data entered in a structured manner based on predefined values. The consultant is alert to check the outcomes. The citizen can ask questions or request revisions.

Legal basis

The legal basis is implementation of the statutory duty Assistance Act.

Operations

Data

Among other things, there is a link with the BRP and Suwinet. Family situation, housing situation, income, assets, personal data. Standard data from laws and regulations.

Technical design

The rules in the law are translated into a rule-based algorithm.

The algorithm is the Rules and Laws programme. Rules and Laws is consulted to determine the right, amount and duration of the benefit. Rules and Laws contains the current and historical laws and regulations of the Social Assistance Act to calculate a correct benefit. Pressing the Calculate button from within Socrates invokes Rules and Laws. Socrates sends a request to Rules & Laws which includes the customer's administration number, the type of service, the type of provision and the period for which the benefit is to be calculated. Linked to the requested products are topics consisting of decision trees that are passed. Once the entire decision tree is completed, a signal in the form of a benefit proposal follows.

External provider

Wigo4IT

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