Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.
Assess assistance application
- Publication category
- Impactful algorithms
- Impact assessment
- DPIA
- Status
- In use
General information
Theme
Begin date
Contact information
Responsible use
Goal and impact
Under the Participation Act, the municipality is in charge of providing benefits. In doing so, the municipality must determine the right to benefits when applying. This algorithm application, called AVOLA, supports this determination with advice on the right to assistance.
This is an interpretation of the Participation Act in which we put the interests of the citizen first. The chance of making a mistake is small. Like any algorithm, this application depends on the information provided. In the unlikely event that the information supplied by the citizen is not correct after being checked by the employee, this may lead to a different advice. The calculation rules are systematically checked and no errors are accepted in them. Incorrect information is the only possibility of wrong advice from AVOLA. If the advice from AVOLA is incorrect, it is possible that the employee may be misinformed when deciding and therefore decide not to grant benefits. Being in a vulnerable position, the individual is dependent on processing to receive benefits.
Considerations
Using this algorithm has many advantages. Namely, by having an objective set of data, the municipality can check whether an entitlement exists without directly affecting the applicant, as the employee ultimately decides.
Human intervention
A report will come out of AVOLA advising whether or not there is a right, how the laws and regulations have been applied to the data and which data is decisive. No decision is made by AVOLA, this is always done by the professional. The assessment may deviate from the advice from AVOLA.
Risk management
A staff member always checks the advice given by the algorithm.
Legal basis
Participation Act (including sections 7, 17, 40, 53a, 64); IOAW (including sections 5, 11, 36, 44, 45); Suwi Act (including sections 54, 62).
Links to legal bases
Link to Processing Index
Elaboration on impact assessments
The municipality has conducted a DPIA on the use of this algorithm.
Impact assessment
Operations
Data
Profile data questionnaire,DigiD system,
Technical design
If you have money worries, you can apply for an income scheme from the municipality. To determine whether you are entitled, the municipality uses decision rules. This automation supports the employee with a recommendation on whether you are entitled to the income scheme you have applied for, based on the information provided.
External provider
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