Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.

Rights of Rotterdam residents

To determine whether you are entitled to benefits, the municipality uses decision rules. This supports the employee with advice on whether you are entitled to benefits.

Last change on 18th of July 2024, at 15:05 (CET) | Publication Standard 1.0
Publication category
Impactful algorithms
Impact assessment
DPIA, IAMA
Status
In use

General information

Theme

Social Security

Begin date

06-2022

Contact information

14010

Link to publication website

https://algoritmeregister.rotterdam.nl

Link to source registration

https://algoritmeregister.rotterdam.nl/p/Onzealgoritmes/53761720551735603

Responsible use

Goal and impact

Objective 1: The municipality is responsible for providing benefits under the Participation Act. In doing so, the municipality must determine the right to benefits upon application. This algorithm application, called AVOLA, supports this determination with advice on the right to assistance. Objective 2: Offering an advice module for the sake of customer friendliness, so that citizens know whether they may be eligible for benefits. The advice module is a digital replacement for a physical consultant from whom citizens can ask for advice on their chances of qualifying for benefits.
This concerns an interpretation of the Participation Act in which we put the interests of the citizen first. The chance of an error being made is small. Like any algorithm, this application is dependent on the information provided. If the information provided by the citizen is unexpectedly incorrect after checking by the employee, this may lead to different advice. The calculation rules are systematically checked and no errors are accepted. Incorrect information is the only possibility for incorrect advice from AVOLA. If the advice from AVOLA is incorrect, it is possible that the employee is incorrectly informed when making a decision and therefore decides not to grant benefits. Because the person concerned is in a vulnerable position, he or she is dependent on the processing in order to receive benefits.

Considerations

The use of this algorithm has many advantages. The municipality can check whether there is a right by using an objective set of data without it having direct consequences for the applicant, because the employee ultimately decides.

Human intervention

A report will be issued by AVOLA with advice on whether or not there is a right, how the legislation and regulations have been applied to the data and which data are decisive. AVOLA does not make a decision, this is always done by the professional. The assessment may deviate from the advice from AVOLA.

Risk management

The IAMA will be conducted in Q02 2024.

Legal basis

Participation Act (including art. 7, 17, 40, 53a, 64); IOAW (including art. 5, 11, 36, 44, 45); Suwi Act (including art. 54, 62).

Impact assessment

  • Data Protection Impact Assessment (DPIA)
  • Impact Assessment Mensenrechten en Algoritmes (IAMA)

Operations

Data

Profile data questionnaire, DigiD system,

Technical design

If you do not have enough money to live on, you can apply for social assistance benefits at the municipality. To determine whether you are entitled to benefits, the municipality uses decision rules. With this automation, the employee is supported with advice on whether you are entitled to benefits based on the information provided.

External provider

Bizzomate

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