Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.

Application for benefits Assistance /Bbz Maintenance

Used by the largest Dutch municipalities, the algorithm checks whether a person is eligible for benefits based on fields filled in the application form.

Last change on 5th of July 2024, at 9:22 (CET) | Publication Standard 1.0
Publication category
Impactful algorithms
Impact assessment
Field not filled in.
Status
In use

General information

Theme

Social Security

Begin date

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Contact information

datashop@denhaag.nl

Responsible use

Goal and impact

The aim is to standardise the process of applying for benefits to ensure quality.

Considerations

This algorithm relates to residents of The Hague who apply for Social Assistance/Bbz Levensonderhoud benefit. We communicate the outcome to the benefit recipient. The decision rules used in the algorithm are mandatory from the Participation Act.


Human intervention

No automatic decision is made based on the algorithm, the decision is always made by a staff member.

For applicants without DIGID or someone from a vulnerable target group, a counsellor at the municipal counter will help fill in the form and then forward it to Galo. The application then goes through the same process with the algorithm.

Risk management

The application form is designed so that the information entered is unambiguous (e.g. by selecting pre-completed values and not using open text fields) so that there is no risk of reaching the wrong conclusion. The alerts from this process are periodically checked against the applicable legislation in the Participation Act. The outcome is limited to an alert; the decision always lies with an employee.

Legal basis

The legal basis is implementation of the statutory task Participation Act (with the SUWI Act as part of it) and WEU (One-Stop Demand Act).

Operations

Data

Data of the applicant(s) and persons affecting the amount and entitlement of the benefit. BRP, personal, family and address data. UWV: employment, benefits, income RDW: vehicle ownership Chamber of Commerce: company data DUO: Study and receipt of WSF.

Technical design

The rules from the Participation Act are translated into a rule-based algorithm.

GALO receives the application from The Hague. For the applicant(s), the source data are retrieved from the various SUWI sources: UWV, SVB, RDW, BRP and DUO. The personal data are entered into the Socrates system from the BRP. After this, the following aspects (among others) are analysed: partner, address history, support facilities, housing, income, assets, etc. Using decision rules, the algorithm analyses the source data and reports on it in a GALO report form to the counsellor. Each application leads to a decision and a disposition. A decision can be to grant, reject, withdraw or set aside. The decision is always made by a staff member. There is never an automatic rejection or grant in Socrates, even if that is the advice. After receiving the application form, completed data is checked by the algorithm in the Galo system. Source data from the Suwi chain are also used, an obligation under the Participation Act. Based on this information, an alert follows to the consultant who handles the application. Decision-making is not automated, the consultant decides.

External provider

Wigo4IT

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