Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.

SafeGPT (AI)

AI platform with various components aimed at office automation, namely: text translation, text enhancement, audio transcription, querying knowledge base.

Last change on 23rd of June 2025, at 9:57 (CET) | Publication Standard 1.0
Publication category
Other algorithms
Impact assessment
DPIA
Status
In use

General information

Theme

Organisation and business operations

Begin date

2025-01

End date

2025-12

Contact information

info@borsele.nl

Link to publication website

www.borsele.nl/privacy

Responsible use

Goal and impact

Improve business operations (working efficiently and effectively) and ultimately, therefore, services to residents and businesses.

Considerations

Within the municipality, increasing labour productivity is important given the tasks versus municipal resources. Improving office automation through AI helps turn labour productivity around. For example, manually writing out reports is very time-consuming. Employees then have to go and listen to a tape and soon spend hours making a report. With the AI algorithm, this can be done in minutes.

Human intervention

All output is controlled by a person. The results of the entered assignment are first offered to the client (an answer is generated to the questioner, who can then follow it up himself).

Risk management

The platform applies data retention rules. These are set by default to 30 days (chat and media) or 60 days (speech). Offered information can be carried within the platform for a maximum of 60 days. Data is not used to train or improve the model (no machine learning).

In addition, employees receive training on how to use the platform.

Elaboration on impact assessments

DPIA has been prepared.

Impact assessment

Data Protection Impact Assessment (DPIA)

Operations

Data

In theory, all data offered via input (prompt commands, texts, files and audio) are converted to the desired/usable text.

Technical design

The AI algorithm helps to convert a prompt command, text, file and/or audio recording to the desired text as accurately as possible. According to the demand, an AI model best suited to the specific part of office automation is deployed.

External provider

SafeGPT

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