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Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.

SafeGPT (AI)

Municipality of Kapelle

AI platform with various components aimed at office automation, namely: text translation, text enhancement, audio transcription, Quick Actions: Creates standardised AI messages, Knowledge base: Creates and queries own set-up databases.

Last change on 17th of December 2024, at 14:09 (CET) | Publication Standard 1.0
Publication category
Other algorithms
Impact assessment
Field not filled in.
Status
In use

General information

Theme

Organisation and business operations

Begin date

12-2025

End date

12-2026

Contact information

gemeente@kapelle.nl

Link to publication website

www.kapelle.nl

Responsible use

Goal and impact

Improve business operations (working efficiently and effectively) and ultimately, therefore, services to residents and businesses

Considerations

Within the municipality, increasing labour productivity is important given the tasks versus municipal resources. Improving office automation through AI helps turn labour productivity around. For example, manually writing out reports is very time-consuming. Employees then have to start listening to a tape and soon spend hours making a report. With the AI algorithm, this can be done in minutes.

Human intervention

All output is controlled by a person. The results of the entered assignment are first offered to the client (an answer is generated to the questioner, who can then follow it up himself).

Risk management

The platform applies data retention rules. These are set by default to 30 days (chat and media) or 60 days (speech). Offered information can be carried within the platform for a maximum of 60 days. Data is not used to train or improve the model (no machine learning).

Legal basis

Not applicable it concerns office automation

Operations

Data

Field not filled in.

External provider

SafeGPT

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