Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.

I-Citizenship and e-services

The aim of the e-services with the underlying algorithm is to provide maximum support/ guidance to residents and entrepreneurs when making a digital request.

Last change on 19th of December 2024, at 14:09 (CET) | Publication Standard 1.0
Publication category
Impactful algorithms
Impact assessment
DPIA
Status
In use

General information

Theme

Organisation and business operations

Begin date

1012019

Contact information

info@deurne.nl

Link to publication website

https://www.deurne.nl/privacyverklaring

Responsible use

Goal and impact

The purpose of the e-services with the underlying algorithm is to provide maximum support/ guidance to residents and entrepreneurs when submitting a digital application. As a result, this application can be submitted correctly and completely.

The algorithm checks various details of the resident. If no details are found in the application or declaration, it can be processed without the intervention of a civil affairs officer.


If one or more peculiarities are found, the application/declaration always enters a work list. There it is checked by a civil affairs employee.

The algorithm can only automatically approve an application/declaration. Only the civil affairs officer can reject an application/declaration.


Impact

The impact is that such an application can be dealt with efficiently by the municipality; after all, citizens/companies have already completed several steps (work), leaving the officer more time for the special and/or complicated declarations/applications the municipality receives. In some cases, this application can even be processed fully automatically. The quality of service goes up because of these services, as does the quality of the data in the BRP.

Considerations

Handling all applications through the counter is no longer an option for municipalities. This is due to numbers and time constraints. An algorithm offers residents and entrepreneurs guidance with (digital) applications.

A municipality can choose to submit every digital application to the civil affairs officer for assessment before it is processed. For people who are not or less digitally literate, there is always the option of submitting the application via the municipal counter.

Human intervention

If one or more peculiarities are found, the application/declaration always enters a work list. There it is checked by a civil affairs employee.

Only the civil affairs officer can reject an application/declaration.

Risk management

No high-risk processing by human intervention in case of one or more details in the service application.

Legal basis

Law on basic registration of persons

Civil Status Act

Links to legal bases

  • Wet BRP: https://wetten.overheid.nl/BWBR0033715
  • Wet rechten burgerlijke stand: https://wetten.overheid.nl/BWBR0001851

Elaboration on impact assessments

It has been concluded that there is no high-risk processing

Impact assessment

Data Protection Impact Assessment (DPIA): Pre-DPIA toets of er sprake is van een hoog risico verwerking

Operations

Data

Data used comes from the BRP, civil status registers, Chamber of Commerce, CRB (Central Driving Licence Register) and linked data.

Links to data sources

  • BRP: https://www.rvig.nl/basisregistratie-personen
  • LV BAG: https://www.kadaster.nl/zakelijk/registraties/basisregistraties/bag
  • CRB: https://www.rdw.nl/

Technical design

Through the municipality's website, a resident or entrepreneur can start an e-service. Each application is already checked against the laws and regulations applicable to the application while it is being filled in. A fully completed digital application/declaration is placed on the work list in the civil affairs system for assessment and processing by a civil affairs employee. When an application or declaration is opened on the work list, it is visible to the civil affairs officer which check has resulted in a report, for correct assessment and processing.


For a number of digital applications, a municipality can choose whether the system may process automatically without the intervention of a civil affairs employee. The system processes an application fully automatically if no check results in a warning. In addition, the municipality can also choose in which situations the application always appears on the work list for assessment and processing. For example, in Relocation within the Netherlands: if there is over-occupancy at the new address.

External provider

PinkRoccade Local Government

Similar algorithm descriptions

  • To correctly determine eligibility of residents, we use the application of an algorithm as a source of information. For example, by pre-determining whether the required information fields are filled in the application.

    Last change on 12th of July 2024, at 9:55 (CET) | Publication Standard 1.0
    Publication category
    Impactful algorithms
    Impact assessment
    DPIA, ...
    Status
    In use
  • Residents and entrepreneurs will have the opportunity to apply for citizenship products digitally via the municipal website. To process declarations automatically, the system performs several checks.

    Last change on 12th of June 2024, at 6:52 (CET) | Publication Standard 1.0
    Publication category
    Other algorithms
    Impact assessment
    Field not filled in.
    Status
    In use
  • Residents and entrepreneurs of the Noordoostpolder municipality can apply for digital civil affairs products via our website. To process declarations automatically, the system performs checks on the person list, address and attached data.

    Last change on 30th of May 2024, at 14:45 (CET) | Publication Standard 1.0
    Publication category
    Impactful algorithms
    Impact assessment
    Field not filled in.
    Status
    In use
  • This algorithm helps e-mail users determine when an e-mail contains sensitive information and should be sent securely.

    Last change on 5th of September 2024, at 11:29 (CET) | Publication Standard 1.0
    Publication category
    Other algorithms
    Impact assessment
    Field not filled in.
    Status
    In use
  • This algorithm helps e-mail users determine when an e-mail contains sensitive information and should be sent securely.

    Last change on 12th of September 2024, at 7:35 (CET) | Publication Standard 1.0
    Publication category
    Other algorithms
    Impact assessment
    Field not filled in.
    Status
    In use