Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.
I-Citizenship and e-services
- Publication category
- Impactful algorithms
- Impact assessment
- DPIA
- Status
- In use
General information
Theme
Begin date
Contact information
Link to publication website
Responsible use
Goal and impact
The purpose of the e-services with the underlying algorithm is to provide maximum support/ guidance to residents and entrepreneurs when submitting a digital application. As a result, this application can be submitted correctly and completely.
The algorithm checks various details of the resident. If no details are found in the application or declaration, it can be processed without the intervention of a civil affairs officer.
If one or more peculiarities are found, the application/declaration always enters a work list. There it is checked by a civil affairs employee.
The algorithm can only automatically approve an application/declaration. Only the civil affairs officer can reject an application/declaration.
Impact
The impact is that such an application can be dealt with efficiently by the municipality; after all, citizens/companies have already completed several steps (work), leaving the officer more time for the special and/or complicated declarations/applications the municipality receives. In some cases, this application can even be processed fully automatically. The quality of service goes up because of these services, as does the quality of the data in the BRP.
Considerations
Handling all applications through the counter is no longer an option for municipalities. This is due to numbers and time constraints. An algorithm offers residents and entrepreneurs guidance with (digital) applications.
A municipality can choose to submit every digital application to the civil affairs officer for assessment before it is processed. For people who are not or less digitally literate, there is always the option of submitting the application via the municipal counter.
Human intervention
If one or more peculiarities are found, the application/declaration always enters a work list. There it is checked by a civil affairs employee.
Only the civil affairs officer can reject an application/declaration.
Risk management
No high-risk processing by human intervention in case of one or more details in the service application.
Legal basis
Law on basic registration of persons
Civil Status Act
Links to legal bases
- Wet BRP: https://wetten.overheid.nl/BWBR0033715
- Wet rechten burgerlijke stand: https://wetten.overheid.nl/BWBR0001851
Elaboration on impact assessments
It has been concluded that there is no high-risk processing
Impact assessment
Operations
Data
Data used comes from the BRP, civil status registers, Chamber of Commerce, CRB (Central Driving Licence Register) and linked data.
Links to data sources
- BRP: https://www.rvig.nl/basisregistratie-personen
- LV BAG: https://www.kadaster.nl/zakelijk/registraties/basisregistraties/bag
- CRB: https://www.rdw.nl/
Technical design
Through the municipality's website, a resident or entrepreneur can start an e-service. Each application is already checked against the laws and regulations applicable to the application while it is being filled in. A fully completed digital application/declaration is placed on the work list in the civil affairs system for assessment and processing by a civil affairs employee. When an application or declaration is opened on the work list, it is visible to the civil affairs officer which check has resulted in a report, for correct assessment and processing.
For a number of digital applications, a municipality can choose whether the system may process automatically without the intervention of a civil affairs employee. The system processes an application fully automatically if no check results in a warning. In addition, the municipality can also choose in which situations the application always appears on the work list for assessment and processing. For example, in Relocation within the Netherlands: if there is over-occupancy at the new address.
External provider
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