Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.
RPA to automate the processing of incoming invoices
- Publication category
- Other algorithms
- Impact assessment
- Field not filled in.
- Status
- In development
General information
Theme
Begin date
Contact information
Responsible use
Goal and impact
The purpose of the algorithm is to automate repetitive administrative work performed by employees of Bronckhorst municipality. The deployment of RPA reduces the workload and gives employees more time for other tasks. Residents and businesses are only indirectly affected by the algorithm. RPA ensures that residents and businesses get answers faster. The RPA software runs on an on-premises environment within its own ICT environment and the data of residents and businesses are processed fully encrypted, which ensures privacy.
Considerations
RPA helps us provide timely feedback to residents and businesses. By deploying RPA on repetitive work, less external staff need to be hired, saving (social) costs and increasing our public value.
Human intervention
For each RPA process, there is a process manager. The process manager monitors the robot. When information in the RPA process is incomplete, the respective process fails and has to be processed manually.
Risk management
There are no additional risks compared to manual processes. The risks of errors are reduced in many cases. The process managers do monthly spot checks on the processes performed by RPA. We document these spot checks.
Legal basis
Public interest task (AVG Art. 6(1)(e))
Operations
Data
Name, address, invoice amount
Technical design
Functional: The robot reads the mailbox of incoming invoices for new invoices. A new invoice is picked up by the robot and if it meets the strict conditions, the invoice is automatically put into the administration system where it is checked by an employee. This saves manual work.
Technical: We apply RPA this is a software robot that is programmed based on rules. After programming, the RPA robot carries out its work, namely the process that needs to be carried out, so it does this based on predetermined rules. If something is wrong in the process, the robot fails and there is human intervention and the process has to be processed manually.
External provider
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