Municipality of Zutphen

Robotic process automation (RPA) is used to perform part of the administrative work in the Suite4SD application. Using RPA, client data are retrieved from the BRP and processed in the Suite for the Social Domain. This operation was previously done manually by employees; they no longer have to perfor...

Tool that assists front desk staff in establishing identity by comparing the face of the person reporting to the photo on an identity document. Helps prevent look-alike fraud.

The algorithm underlines personal data in documents. An employee has to look at all pages and check whether the document is properly anonymised. Then the software removes all highlighted information and blacklists it. After that, the documents can be published, for example under the Open Government ...

Residents and entrepreneurs of Dutch municipalities are given the opportunity to apply for some 31 civil affairs products digitally via the municipal website. In doing so, the system performs checks on personal data.