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Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.

Social domain: eService life maintenance applications

Municipality of Arnhem

To apply for life support, the municipality of Arnhem uses Centric's eDienst. Based on read-in data and answers provided by the applicant, the algorithm determines whether the applicant is eligible for social assistance (maintenance) benefits.

Last change on 2nd of July 2024, at 9:52 (CET) | Publication Standard 1.0
Publication category
Impactful algorithms
Impact assessment
DPIA
Status
In use

General information

Theme

Social Security

Begin date

06-2024

Contact information

algoritmeregister@arnhem.nl

Link to publication website

https://www.arnhem.nl/Inwoners/werk_en_inkomen/bijstandsuitkering/Bijstandsuitkering_aanvragen

Link to source registration

https://opendata.arnhem.nl/

Responsible use

Goal and impact

Efficient and uniform intake of and decisions on applications for assistance (living expenses). The algorithm is deployed in an application for residents and checks during the application whether the applicant meets various (legal) criteria. The outcome is shared with the applicant.

Considerations

One advantage of deploying the algorithm is that a lot of manual work by consultants can be saved. By deploying an algorithm at the front end of the process, we are assured that the application enters the systems in the right way and prevent unjustified applications. Risks in using the algorithm are not significant, thus ensuring proportionality.

Human intervention

The applicant has the option, because of chosen settings, to submit the application even if the algorithm indicates that this application does not comply with regulations. An official always has the option of overriding the outcome of the algorithm.

Risk management

There are no foreseen risks in using the algorithms defined in the decision tree. The only appointable risk is that an applicant mistakenly does not submit an application because of an expectation raised by the system about the outcome. This is mitigated by making the application as user-friendly as possible and displaying the explanations on the screens as clearly as possible.

Legal basis

The legal basis for deploying the algorithm is the implementation of the statutory task Participation Act (which includes the Work and Income Implementation Organisation Structure Act - SUWI), the Municipalities Act and WEU (One-Stop Demand Act).

Links to legal bases

  • Participatiewet: https://wetten.overheid.nl/BWBR0015703/
  • Wet structuur uitvoeringsorganisatie werk en inkomen: https://wetten.overheid.nl/BWBR0013060/2024-01-01
  • Wet eenmalige uitvraag werk en inkomen: https://wetten.overheid.nl/BWBR0023299/2008-01-01/
  • Gemeentewet: https://wetten.overheid.nl/BWBR0005416/2024-01-31

Elaboration on impact assessments

The municipality has carried out a Data Protection Impact Assessment (DPIA).

Impact assessment

Data Protection Impact Assessment (DPIA)

Operations

Data

  • Financial data (income, assets)
  • BRP data
  • RDW data

Technical design

The applicant is asked to provide input. Information on the applicant's (financial) situation is collected from various sources and presented to the applicant if it differs from what the applicant inputs. The resident can provide an explanation as to why it deviates.

External provider

Centric Netherlands BV

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