Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.

iCitizenship e-services

Residents of Dutch municipalities can arrange various civil affairs processes digitally. To process simple declarations automatically, the system performs various checks on your recorded data in this Basic Registration.

Last change on 2nd of September 2024, at 10:57 (CET) | Publication Standard 1.0
Publication category
Impactful algorithms
Impact assessment
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Status
In use

General information

Theme

Organisation and business operations

Begin date

2024-04

Contact information

algoritmeregister@stichtsevecht.nl

Responsible use

Goal and impact

The aim of the e-services with the underlying algorithm is to provide maximum support/ guidance to residents and entrepreneurs when submitting a digital application. As a result, this application can be submitted correctly and completely. The algorithm checks various data of the resident. If no additional data is required from the resident and no manual actions or checks by the municipality are required (such as signature, for example) to process the application, it can be processed without the intervention of a civic affairs officer. However, if additional data, checks or actions are required, the application/declaration always enters a work list. There, it is checked by a civil affairs employee. The algorithm can only automatically approve an application/declaration. Only the civil affairs officer can reject an application/declaration.


The impact is that such an application can be dealt with efficiently by the municipality; after all, a resident/company has already performed several steps (work), leaving the official more time for the special and/or complicated declarations/applications the municipality receives. In some cases, this application can even be processed fully automatically. The quality of service goes up because of these services, as does the quality of the data in the BRP.

Considerations

Handling all applications through the counter is no longer an option for municipalities. This is due to numbers and time constraints. An algorithm offers residents and entrepreneurs guidance with (digital) applications. A municipality can choose to submit every digital application to the civil affairs officer for assessment before it is processed. For people who are not or less digitally literate, there is always the option of submitting the application via the municipal counter.

Human intervention

The algorithm assumes a positive scenario. As a result, only simple declarations and applications are processed automatically. If one or more peculiarities occur, the application/declaration is always assessed by a civil affairs employee. The civil affairs employee then checks it himself; process or reject it. In case of rejection, it is always the civil affairs employee who does this and never the algorithm.

Risk management

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Legal basis

Law on basic registration of persons
Civil Status Act

Links to legal bases

  • Wet basisregistratie personen: https://wetten.overheid.nl/BWBR0033715
  • Wet rechten burgerlijke stand: https://wetten.overheid.nl/BWBR0001851

Operations

Data

Data used comes from the BRP, civil status registers, Chamber of Commerce, CRB (Central Driving Licence Register) and linked data.

Links to data sources

  • BRP: https://www.rvig.nl/basisregistratie-personen
  • LV BAG: https://www.kadaster.nl/zakelijk/registraties/basisregistraties/bag
  • CRB: https://www.rdw.nl/

Technical design

Digital returns and applications automatically arrive in the municipality's BRP registration. For each

e-service the method of processing: fully automatic or after a review by an employee.

The municipality can also choose a combination. In that case, an employee only assesses applications that (for example) have an uploaded attachment, or where the automatic checks give reason to do so.

The municipality can also choose to automatically process an in-municipal removals but

resettlements (a registration from outside the municipality) to be assessed first.

The automatic checks on persons and/or addresses will result in a warning to the employee, if necessary.

External provider

PinkRoccade Local Government

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