Job search scan WW

Employee Insurance Agency

The Job Application Scan WW shows us whether you need help finding work.

Last change on 20th of January 2025, at 12:02 (CET) | Publication Standard 1.0

• Publication category: Impactful algorithms
• Impact assessment: DPIA
• Status: In use

General information

Theme

• Social Security
• Work

Begin date

2022-07

Contact information

https://www.uwv.nl/nl/service-en-contact/contact-uwv

Link to source registration

https://www.uwv.nl/nl/over-uwv/organisatie/algoritmeregister-uwv/sollicitatiescan-ww

Responsible use

Goal and impact

To get WW benefit, it is important that you actively look for work. The Job Application Scan WW shows us whether you may need extra support in this. That way we can help you find a new job faster and better.

Considerations

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Human intervention

UWV employees monitor the use of the algorithm in the following ways:

• The employee decides whether we will provide you with additional support when applying for a job. The employee also decides together with you how we will do this. So the algorithm does not make any decisions itself.
• Every week, specialised UWV employees check the results of the Job Application Scan WW. They also check whether the algorithm uses the correct data.
• As soon as we see that the Job Application Scan WW does not give the results we expect, we start a technical investigation into the cause. Do we find something wrong? Then we adjust the Job Application Scan WW.

Risk management

We ensure that we remain compliant with information security and privacy requirements. We do this in the following ways:

• We continuously work on algorithm maintenance.
• We have carried out a Data Protection Impact Assessment (GEB). An GEB identifies what personal data is used, in what way and whether the privacy of data subjects is adequately protected. The GEB proposes measures to mitigate privacy risks.
• We comply with the Archives Act by deleting data that is not (or no longer) important.
• We have both independent organisations and internal audit departments audit our compliance with legal and ethical standards on an annual basis. We also do this when changes are made to the Job Application Scan WW.
• An external and independent organisation carries out quality checks to test whether the algorithm is careful. This is done in addition to the standard checks our specialist UWV staff already do annually. In 2022, the external audit was carried out by consultancy firm KPMG.

The Job Application Scan WW has been developed so that everyone on WW benefit is treated in the same way. This is done as follows:

• The Job Application Scan WW does not use personal characteristics such as origin, gender or age.
• The Job Application Scan WW always uses the same data from everyone. The algorithm processes all data in the same way.
• To the selection of clients that comes out of the Job Application Scan WW, we always add a number (30%) of clients on unemployment benefit who were not chosen by the algorithm. So when conducting the survey, our staff do not know whether data come from the Job Application Scan WW or from the group added randomly. They also do not see which score a client has received. In this way, we ensure that employees are not influenced in their decision to offer support or not.

Legal basis

WW benefit

Elaboration on impact assessments

Instead of the national IAMA standard, a UWV Ethical Impact Assessment was conducted.

Impact assessment

Data Protection Impact Assessment (DPIA)

Operations

Data

The Job Application Scan WW uses personal information from your Work Folder and from UWV's systems. UWV may use this personal information to carry out our statutory duty to increase your chances of finding work.

The Job Application Scan first uses information necessary to determine whether you are a client who may be eligible for additional support in finding work. This includes the following information:

• your citizen service number (BSN)
• the start and end date of your unemployment benefit
• whether your benefit is higher than 0
• whether you receive a lower benefit, for example because you have income from work in addition to your WW benefit
• what kind of services you are offered by the UWV
• the job application activities you have reported to UWV
• whether you are (partially) exempt from the obligation to apply for a job
• whether you have received an accountability order from UWV, because you have not applied for work enough, for example

Does the above information show that you belong to the group of clients who may be able to get help? Then the Job Application Scan WW also uses information about how you apply for a job. You keep this information in your Work Folder. It involves the following data:

• How many different activities you do in order to apply for a job
• How often you have your first job interview
• How often you call an employer
• How often you apply for a vacancy
• how often you have networking meetings
• how many different contacts you passed on
• what information you pass on about your contacts
• how many different organisations you are in contact with
• how many hours there are on average between all your job search activities
• how many hours on average there is between reporting your job search activities

Furthermore, the algorithm still uses information about your availability, your employment history and your WW entitlement:

• the number of hours you are available for work
• what your employment history looks like
• how many days of your unemployment benefit have been used up
• what percentage of your WW benefit is exhausted
• how many days you are still entitled to WW benefit
• how many days there are between the application and start date of your WW benefit

Technical design

All the data together give a score. This score is generated by comparing your data with the same data we have on other clients. If the score shows that you may need support in applying for a job, we will investigate this. A UWV employee will then map out your personal situation. This includes looking at your employment history, education and application activities. If the employee also thinks you could use help, we invite you for a personal interview. We will then discuss with you which type of support is best for you.