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Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.

AI search functionality in Knowledge Base (related to Participation Act)

Municipality of Almelo

With the help of AI, the algorithm searches a knowledge base (containing laws, regulations and internal policy documents on the Participation Act) for information relevant to the question asked by the municipal employee. After obtaining the answer, the employee reviews the algorithm's answer and also checks the original documents.

Last change on 2nd of February 2026, at 11:33 (CET) | Publication Standard 1.0
Publication category
Other algorithms
Impact assessment
DPIA, FRAIA
Status
In use

General information

Theme

  • Social Security
  • Work
  • Health and Healthcare

Begin date

Field not filled in.

Contact information

privacy@almelo.nl

Responsible use

Goal and impact

The purpose of this algorithm is that employees of Almelo municipality - with the help of AI - can quickly search the many files containing laws, regulations and internal policies. As a result, employees can quickly gather the necessary information to help residents.

Considerations

An advantage of deploying the algorithm is that a lot of time can be saved by Almelo municipality employees, as they no longer have to search a knowledge base manually. The main risk of this process is that the algorithm/AI language model may not make the right assessment about which files are relevant. This risk is countered by the employee checking all answers himself afterwards.

Human intervention

The algorithm compiles an answer based on the content of the knowledge base. There is always assessment by a staff member of the answer.

Risk management

Employees have been instructed not to enter personal data when using AI language models. Employees have been made aware of the risks of language models through a course.

Legal basis

The legal basis for deploying the algorithm is the implementation of the Participation Act (which includes the SUWI Act), the Municipalities Act and WEU (One-Stop Demand Act).

Impact assessment

  • Pre-scan DPIA: Pre-scan DPIA Schulink
  • Fundamental Rights and Algorithm Impact Assessment (FRAIA): AI risicoclassificatie NIPV

Operations

Data

Participation Act laws and regulations and internal policy documents of the municipality of Almelo

Technical design

There is a chat screen. After the employee enters a question, an AI language model searches through the knowledge base of laws, regulations and internal policies for relevant articles/documents. Then the AI language model generates the answer based on those documents and refers to the sources on which the answer is based.

External provider

Wolters Kluwer

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