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Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.

Document scanners Civil Affairs desk

Municipality of Rijswijk

At the Civil Affairs counter, identity and travel documents are scanned for authenticity features to prevent use of forged documents such as look-alike fraud.

Last change on 16th of January 2026, at 9:44 (CET) | Publication Standard 1.0
Publication category
Impactful algorithms
Impact assessment
Field not filled in.
Status
In use

General information

Theme

Organisation and business operations

Begin date

2023-06

Contact information

stadhuis@rijswijk.nl

Responsible use

Goal and impact

The system checks documents such as passports or identity cards for discrepancies and possible forgeries. This actively prevents document fraud (including look-alike fraud). The scanner supports the employee in the assessment, but final decisions are always made by the employee.

Considerations

  • Applying a document scanner increases security when establishing identity at the counter.
  • The procedure reduces the risk of forgery and unauthorised use of documents.
  • The deployment is done within the legal duties of Civil Affairs and with respect for privacy and proportional use of technology.

Human intervention

The desk clerk always assesses the scan signal performed and the physical document. The algorithm gives an indication, but there is no automatic refusal or award without human assessment.

Risk management

  • Risk of false positives or false negatives on detection.
  • Technical failure or malfunctions may lead to deviating procedures.
  • Measures: well-trained staff, performance monitoring and back-up procedure if scanner is temporarily unavailable.

Legal basis

  • Citizen Service Number (General Provisions) Act (Wabb)
  • Passport Act
  • General Data Protection Regulation (AVG)
  • Municipal Act

Links to legal bases

  • Passport Act: https://wetten.overheid.nl/BWBR0008075/
  • Wabb: https://wetten.overheid.nl/BWBR0018069/
  • UAVG: https://wetten.overheid.nl/BWBR0018069/

Operations

Data

Input: the identity or travel document that a resident presents at the counter.

Processing: the document is scanned and the authenticity features (such as machine-readable zone, security prints, UV features) are automatically checked for discrepancies.

Output: a signal to the clerk ('no peculiarities' / 'possible discrepancy') after which the clerk does the final check.

Technical design

  1. Resident shows document at counter.
  2. Clerk places the document in the scanner.
  3. The algorithm automatically analyses the document according to preset authenticity rules.
  4. The system issues a warning or approval based on the scan.
  5. The employee assesses and decides on further handling.

External provider

Securitech

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