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Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.

Text recognition and document routing

Municipality of Steenwijkerland

An application is used to help our organisation digitise and manage documents. This involves converting scanned documents from an image to text. Metadata is automatically read from the text to give the document information for the route to follow in the internal process.

Last change on 16th of May 2025, at 8:36 (CET) | Publication Standard 1.0
Publication category
Other algorithms
Impact assessment
Field not filled in.
Status
In use

General information

Theme

Organisation and business operations

Begin date

1-1-23

Contact information

info@steenwijkerland.nl

Responsible use

Goal and impact

Detect personal data and billing information using text recognition (OCR) for incoming mail items and mails. For fast processing of incoming mail flows

Considerations

The administrative burden for the municipality will be reduced and there will be more focus on quality of the process.

Human intervention

The process is still controlled by the 4-eye principle.

Risk management

Field not filled in.

Operations

Data

Personal data and billing details.

Technical design

Personal data and billing data are read using OCR and regular expressions. This data is used to route and process incoming mail/mail

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