Social domain: eServices for applications

Municipality of Goeree-Overflakkee

Based on read-in data and answers provided by the applicant, the algorithm determines whether the applicant is eligible for any of the benefits to be applied for.

Last change on 24th of June 2024, at 7:02 (CET) | Publication Standard 1.0

• Publication category: Impactful algorithms
• Impact assessment: Field not filled in.
• Status: In use

General information

Theme

Social Security

Begin date

2023-12

Contact information

[e-mail]

Responsible use

Goal and impact

Efficient and uniform intake of and decisions on applications for assistance, special assistance, Bbz, IIT and mini schemes. The algorithm is deployed in an application for residents of the municipality and checks during the application whether the applicant meets various (legal) criteria. The outcome is shared with the applicant.

Considerations

An advantage of deploying the algorithm is that a lot of manual work by consultants can be saved. By deploying an algorithm at the front end of the process, you can be sure that the data will enter the systems in the right way and prevent unjustified requests. Risks in using the algorithm are not significant, which means proportionality is in order.

Human intervention

The employee has the option to revoke the outcome of the algorithm. During the application, the application checks whether the applicant meets various (legal) criteria. Based on this, a report and decision are sent to the municipality. The application also offers the possibility to dispose directly to the applicant, however, the municipality did not opt for this. With the completed application and supplied documents, the income consultant assesses the right to assistance. This is done in the same way as for other applications that are not received via this e-service. This is followed by an assessment in which another check is made for (statutory) criteria.

Risk management

There are no foreseen risks in using the algorithms defined in the decision tree. The only appointable risk is that an applicant mistakenly does not submit an application because of an expectation raised by the system about the outcome. This is mitigated by making the application as user-friendly as possible and displaying the explanations on the screens as clearly as possible.

Legal basis

The legal basis for deploying the algorithm is the implementation of the statutory task Participation Act (which includes the SUWI Act), the Municipalities Act and WEU (One-Stop Demand Act).

Links to legal bases

• Participatiewet: https://wetten.overheid.nl/BWBR0015703/
• Gemeentewet: https://wetten.overheid.nl/BWBR0005416/2024-01-31/0
• Wet eenmalige gegevensuitvraag werk en inkomen: https://wetten.overheid.nl/BWBR0023299/2008-01-01
• Wet structuur uitvoeringsorganisatie werk en inkomen: https://wetten.overheid.nl/BWBR0013060/2024-01-01/0

Operations

Data

The eServices for Applications retrieve applicant data from the Digital Customer File (DKD) or from the BRP using the Citizen Service Number (BSN). A citizen can also do this at home using the DigiD. The eServices for Applications for uniform, correct and complete document formation.

Links to data sources

Digitaal Klantdossier: https://www.inlichtingenbureau.nl/Beleidsterreinen/Werk-en-Bestaanszekerheid/Routeervoorziening-Digitaal-Klantdossier/Digitaal-Klantdossier-DKD

Technical design

Decision trees

External provider

Centric Netherlands BV