Municipality of De Fryske Marren

The AI Assistant is a generative text interface that supports employees of De Fryske Marren municipality in performing textual tasks, such as writing memos, rephrasing texts, drafting internal documents and summarising policy information.

The algorithm is used by about 50 municipalities and, based on read-in data and answers given by the applicant, determines whether the applicant is eligible for any of the benefits to be applied for.

Residents of Dutch municipalities can digitally arrange various civil affairs processes with the municipality. To process simple declarations automatically, the system performs various checks on the person's list, address and attached data.