Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.
eServices: Civil Affairs
- Publication category
- Impactful algorithms
- Impact assessment
- DPIA
- Status
- In use
General information
Theme
Begin date
Contact information
Responsible use
Goal and impact
Objective: The importance of a correctly registered address goes beyond simply keeping the BRP up to date. Should a disaster occur, you want to be able to warn everyone in the area in good time. Furthermore, services, benefits or grants are provided on the basis of the address registered in the BRP.
Impact: The algorithm checks citizens’ details. If no irregularities are detected, the application or declaration is processed without human intervention. If an irregularity is detected, the application or declaration is placed in a holding queue. The algorithm can only approve applications automatically; only a civil servant can reject them.
Considerations
As many straightforward applications and declarations are processed automatically, civil servants have more time to devote to special and/or complex cases. As a result, these cases are assessed more thoroughly and accurately, applicants receive better support, and fewer errors are made. This ensures a higher quality of the BRP.
Human intervention
The algorithm is based on a positive scenario: straightforward declarations and applications are processed automatically. Should any unusual circumstances arise, the application or declaration is always assessed by a civil servant. The civil servant may approve or reject the application. The algorithm can never reject an application on its own.
AI Act, Article 14 (human oversight): The system operates on a ‘human-in-the-loop’ basis: in the event of any unusual circumstances, human assessment is mandatory before further processing. The civil servant has the option at all times to override the outcome or to reject the application.
Risk management
Legal basis
The Basic Registration of Persons Act (BRP Act) governs the registration of personal data by local authorities. The Civil Code provides the legal basis for civil status registrations.
Links to legal bases
Elaboration on impact assessments
IAMA: Not performed. The use of this algorithm does not result in high-risk decisions that require an IAMA.
Impact assessment
Operations
Data
The local Basic Register of Persons (BRP) of the municipality. Processes: eService: Notify change of address, eService: Notify emigration, eService: Request a BRP extract, eService: Request a copy of the Civil Register, eService: Request a Certificate of Good Conduct (VOG), eService: Change registered name, eService: Change personal data confidentiality settings, eService: Request a voter card or replacement voting pass, eService: Request a proxy voting pass, eService: Report loss of travel document.
Technical design
The algorithm uses decision trees (it is not self-learning). Digital declarations and applications are automatically received by Centric Civil Affairs. For each eService, the local authority determines whether the online declarations/applications are processed fully automatically, or whether the local authority assesses them first.
Input: list of individuals, address details and linked data relating to the applicant.
Operation: verification using predefined decision rules.
Output: automatic processing or placement in a queue for assessment by a member of staff.
Performance standard: automatic processing of changes to confidentiality settings and changes to the registered name can be 100 per cent. For change of address notifications, the average is 80 per cent.
External provider
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