i-Citizenship

Municipality of Central Groningen

Residents and entrepreneurs of the Municipality of Central Groningen will have the opportunity to apply for civil affairs products digitally via the website of the Municipality of Central Groningen. In doing so, the system performs checks on personal data.

Last change on 14th of January 2025, at 10:38 (CET) | Publication Standard 1.0

• Publication category: Impactful algorithms
• Impact assessment: Field not filled in.
• Status: In use

General information

Theme

Organisation and business operations

Begin date

2018-01

Contact information

[e-mail]

Responsible use

Goal and impact

The aim of the e-services with its underlying algorithms is to provide maximum support to residents and entrepreneurs of Midden-Groningen municipality when submitting a digital application. As a result, this application can be submitted correctly and completely. The algorithm checks various details of the resident. If no additional data is needed from the resident and no manual actions or checks by the municipality are required to process the application, it can be processed without the intervention of a civil affairs employee. The impact is that such an application can be efficiently handled by the municipality of Midden-Groningen; a resident or company has already completed several steps, leaving the employee more time for the complicated returns and applications the municipality receives. In some cases, this application can even be processed fully automatically. The quality of service goes up because of these services, as does the quality of the data in the BRP.

Considerations

Municipality of Midden-Groningen offers different channels for receiving civil affairs applications. An algorithm provides residents and entrepreneurs with guidance on (digital) applications. For people who are not or less digitally proficient, there is always the option to apply via the municipality's counter.

Human intervention

The algorithm assumes a positive scenario, where simple declarations and applications are processed automatically. When one or more peculiarities occur, the application/declaration is always reviewed by a civil affairs employee. The civil affairs employee then checks it. In case of rejection, it is always the civil affairs employee who does this and never the algorithm.

Risk management

Midden-Groningen Municipality secures risk management by formulating and maintaining processes, which ensure that our privacy and information security is continuously up-to-date, allowing us to safely maintain and reuse our residents' personal data.

Legal basis

1: Basic Registration of Persons Act, https://wetten.overheid.nl/BWBR0033715. 2: Civil Status Rights Act, https://wetten.overheid.nl/BWBR0001851

Operations

Data

Field not filled in.

Links to data sources

• BRP: https://www.rvig.nl/basisregistratie-personen
• LV BAG: https://kadaster.nl/zakelijk/registraties/basisregistraties/bag
• CBR: https://www.rdw.nl

Technical design

Through the website of the Municipality of Midden-Groningen, a resident or entrepreneur can start an e-service. Each application is already checked against the laws and regulations that apply to the application while it is being completed. A fully completed digital application or declaration is submitted for assessment and processing by a civil affairs employee.The municipality of Midden-Groningen can choose to process a single digital application automatically without the intervention of a civil affairs employee. The condition is then that no special data is provided. The civil affairs application processes an application fully automatically if no check results in a warning. In addition, the Municipality of Midden-Groningen can also choose in which situations the application always appears on the work list for assessment and processing.

External provider

PinkRoccade Local Government