iCitizenship e-services

Municipality of Ede

Residents and entrepreneurs of the municipality of Ede will have the opportunity to apply for civil affairs products digitally via the website of the municipality of Ede. In doing so, the system performs checks on personal data.

Last change on 12th of December 2024, at 14:19 (CET) | Publication Standard 1.0

• Publication category: Impactful algorithms
• Impact assessment: Field not filled in.
• Status: In use

General information

Theme

Organisation and business operations

Begin date

2014-06

Contact information

[e-mail]

Responsible use

Goal and impact

The aim of the e-services with its underlying algorithms is to provide maximum support to residents and entrepreneurs of the municipality of Ede when submitting a digital application. As a result, this application can be submitted correctly and completely. The algorithm checks various details of the resident. If no additional data is required from the resident and no manual actions or checks by the municipality are required to process the application, it can be processed without the intervention of a civic affairs officer.

The impact is that such an application can be efficiently handled by the municipality of Ede; a resident or company has already completed several steps, leaving the employee more time for the complicated returns and applications the municipality receives. In some cases, this application can even be processed fully automatically. The quality of service goes up because of these services, as does the quality of the data in the BRP.

Considerations

Municipality of Ede offers different channels for receiving citizenship applications. An algorithm provides residents and entrepreneurs with guidance on (digital) applications. For people who are not or less digitally proficient, there is always the option to apply via the municipality's counter.

Human intervention

The algorithm assumes a positive scenario, where simple declarations and applications are processed automatically. When one or more peculiarities occur, the application/declaration is always reviewed by a civil affairs employee. The civil affairs employee then checks it. In case of rejection, it is always the civil affairs employee who does this and never the algorithm.

Risk management

The Municipality of Ede secures risk management by formulating and maintaining processes, which ensure that our privacy and information security is continuously up-to-date, enabling us to safely maintain and reuse our residents' personal data.

Legal basis

Law on basic registration of persons

Civil Status Act

Links to legal bases

• Wet basisregistratie personen: https://wetten.overheid.nl/BWBR0033715
• Wet rechten burgerlijke stand: https://wetten.overheid.nl/BWBR0001851

Operations

Data

Data used comes from the BRP, civil status registers, Chamber of Commerce, CRB (Central Driving Licence Register) and linked data.

Links to data sources

• BRP: https://www.rvig.nl/basisregistratie-personen
• LV BAG: https://www.kadaster.nl/zakelijk/registraties/basisregistraties/bag
• CRB: https://www.rdw.nl/

Technical design

Through the website of the municipality of Ede, a resident or entrepreneur can start an e-service. Each application is already checked against the applicable laws and regulations while it is being filled in. A fully completed digital application or declaration is submitted for assessment and processing by a civil affairs employee.

For some digital applications, the municipality of Ede can choose to automatically process an application without the intervention of a civil affairs employee. The condition is then that no special data is provided. The civic affairs application processes an application fully automatically if no check results in a warning. In addition, the municipality of Ede can also choose in which situations the application will always be on the work list for assessment and processing.

External provider

PinkRoccade Local Government