Municipality of Tilburg

Refers to simple algorithms consisting of fixed calculation rules to calculate a tax amount based on a tax base, measure and rate.

The virtual assistant Gem is a digital help on Tilburg websites to answer civic and business questions. Via the chat button on our websites, you can talk to Gem.

The bank statement tool lists multiple statements from the same bank accounts and looks at each statement to see what type of expenditure is incurred. For example, living expenses, rent, petrol and public transport, etc.

The algorithm looks at whether there are residents at the address where a benefit is being provided or whether the wheelie bin is also being used. If a benefit is provided but no wheelie bin is in use, this is a signal that there are no residents at the address where a benefit is provided.

The algorithm collects all annual accounts that are publicly submitted to the CIBG and combines them with annual accounts requested from providers by the Municipality of Tilburg itself. This is displayed in a dashboard where the Municipality of Tilburg can check from the annual accounts whether heal...

The algorithm gives a signal when there is an overlap between having a child during the period of single benefits.

The algorithm checks whether a Citizen Service Number appears in various applications used by the municipality of Tilburg. Tilburg municipality does this in order to provide the best possible support for the resident and customisation if needed.

The algorithm recognises vehicles based on the license plate number with which a signal is issued about driving within an area requiring a permit.

The algorithm extracts personal data from images made public around notifications in public spaces.

Identifying and anonymising privacy-sensitive information in information objects (in many cases documents).

The algorithm recognises the biometric data of driving licences, identity cards and passports, making it clear to the municipality whether the resident is who they say they are. This allows the municipality to check whether they are delivering municipal services to the right person.

The algorithm is deployed to have the BRP filled as well as possible without errors. The algorithm uses some indicators so that in case of possible problems in the BRP, investigations can be made into the possible errors or problems.

To support the performance of administrative operations in the WOZ (chain) process, algorithms are used. Robotic Process Automation (RPA) is the method we apply. In RPA, repetitive, rule-based operations are automated using algorithms.