Municipality of Stichtse Vecht

Residents of Dutch municipalities can arrange various civil affairs processes digitally. To process simple declarations automatically, the system performs various checks on your recorded data in this Basic Registration.

The algorithm underlines personal data in documents. An employee has to look at all pages and check whether the document is properly anonymised. Then the software removes all highlighted information and blacklists it. After that, the documents can be published, for example under the Open Government ...

The algorithm is used by around 80 municipalities and supports the municipalities' consultants in deciding on benefit applications, correctly recording outcomes and producing documents.

To see if questions can be handled easily based on web forms, all case descriptions are collected and see which questions are asked most frequently.

Masking of personal data to avoid unnecessary processing