Municipality of Dongen

The virtual assistant Gem is a digital aid on the Dongen website for answering residents' questions. You can talk to Gem via the chat button on our websites.

Among other things, the algorithm recognises and anonymises (personal) data and confidential financial data in documents before they are published.

The Insight module checks online relocation declarations for the municipality. Using smart checks, the module determines which declarations have no peculiarities and which give cause for further investigation.

Residents of Dutch municipalities can arrange various civil affairs processes digitally. To process simple declarations automatically, the system performs various checks on the data recorded in this Basic Registration.