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Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.

Woo AI chat (Open Government Act)

Municipality of Stein

WooChat is an AI artificial intelligence, chatbot. The bot generates new texts based on sources provided as input such as various books and the Woo law text. The AI recognises patterns in texts and uses pre-entered knowledge to answer questions and structure complex requests/information efficiently.

Last change on 10th of April 2025, at 9:46 (CET) | Publication Standard 1.0
Publication category
Other algorithms
Impact assessment
Field not filled in.
Status
In use

General information

Theme

Organisation and business operations

Begin date

maart

Contact information

info@gemeentestein.nl

Responsible use

Goal and impact

With the Woo AI chat, we use the latest information and case law of the Woo internally. This allows us to expand our knowledge and further implement the Woo according to the latest legal requirements in the current implementation phase. Citizens and companies see this reflected in the quality and handling of a Woo request.

Considerations

The woo is new and constantly evolving. Information is scattered and cluttered. To meet legal standards, it is important to be aware of the right information. The Woo AI chat supports the municipality in this regard.

Human intervention

WooChat outcomes are always checked by our legal advisers and Woo Coordinator for quality assurance.

Risk management

Open AI is used which indexes resources selected by the NKOO. These sources are not supplemented by user information. This makes the risk very low. Users are trained by the provider and it is possible to participate in monthly webinairs to optimise the use of the AI chat.

Legal basis

Open Government Act

Links to legal bases

Wet Open Overheid: https://wetten.overheid.nl/BWBR0045754/2025-02-12

Operations

Data

The sources used are:

- The books 'Open Government Act. Explanatory Notes by Articles, Discussed for Practice', 'Government and Openness;

- The legal text of the Woo;

- Publications by Woo specialist and founder of the NKOO.


No other sources have been added

Technical design

The user asks questions to the Chatbot (OpenAI). These questions are presented to OpenAI via WooChat. This means that questions from users reach OpenAI. This is not at the account level. OpenAI has committed not to use data passed as context for training its models. This has improved the privacy of questions asked.

OpenAI reads in sources. OpenAI's language model uses these sources to provide an answer. The information sent to OpenAI is destroyed after 30 days. The data is not used for training or improving the language model. Nor will the data be resold. However, data may be analysed to ensure quality.

External provider

OpenAI

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