Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.

Social Domain: PKO Knowledge Systems

The algorithm is used by about 80 municipalities. It helps municipal employees assess benefit applications, properly record the results and create the corresponding documents.

Last change on 17th of December 2025, at 20:03 (CET) | Publication Standard 1.0
Publication category
Impactful algorithms
Impact assessment
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Status
In use

General information

Theme

Social Security

Begin date

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Contact information

https://www.eindhoven.nl/bestuur-en-beleid/contact/contact-met-de-gemeente

Responsible use

Goal and impact

The aim is to process applications for general assistance and special assistance faster and in the same way.


The algorithm checks during each step that applications comply with laws and regulations. The counsellor can always decide to do something different from what the programme suggests.

Considerations

One advantage of using this algorithm is that consultants need to do less manual work. The system ensures that important knowledge is preserved and that complicated administrative processes become easier. Moreover, it ensures that all applications are handled in the same way and that the documents that come out of it are clear and equal.


Because the consultants can always intervene and make adjustments, the risks when using this programme are very small. Therefore, using the programme is well balanced with the benefits it brings.

Human intervention

After the algorithm is finished, the employee can still modify all the results himself. Only then is the result finalised.

Risk management

There are no foreseen risks in using the algorithms set out in the decision tree.

Legal basis

The legal basis for deploying the algorithm is implementation of the statutory task Participation Act (which includes the SUWI Act).

Links to legal bases

  • Law on basic registration of persons: https://wetten.overheid.nl/BWBR0033715/2023-01-01
  • Civil Status Act: https://wetten.overheid.nl/BWBR0001851/2019-02-16
  • Work and Income Implementation Structure Act: https://wetten.overheid.nl/BWBR0013060/2023-01-01

Operations

Data

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Technical design

Decision trees. A decision tree is a part of the algorithm that helps make choices. It asks questions such as: "Does the application meet certain conditions?" and, based on the answers, determines which steps the system takes next.

External provider

Centric Netherlands BV

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