Municipality of Baarle-Nassau

Read-aloud software on municipal website that a visitor can use to convert text on the website to speech.

Tool that assists front desk staff in establishing identity by comparing the face of the person reporting to the photo on an identity document. Helps prevent look-alike fraud.

Residents and entrepreneurs of Dutch municipalities are given the opportunity to apply for some 31 civil affairs products digitally via the municipal website. In doing so, the system performs checks on personal data.

The algorithm in the software is mainly set to recognise and anonymise privacy-sensitive information in documents. Basis for this is the AVG. The tool is also used to highlight and mask information that cannot be shared for other reasons (based on another basis, e.g. the Woo) in a document.

To charge fees, customers must specify base types and fee types on the basis of which the fee amount is determined.

This algorithm helps e-mail users determine when an e-mail contains sensitive information and should be sent securely.