Municipality of Wijchen

The municipality has a chatbot, it is called Robin. Someone asks the chatbot a question. The bot sends the question to OpenAI for analysis. OpenAI creates an answer and sends it back to the bot. The answer is created with sources provided by the bot. In this case, the URLs of the website www.wijchen...

Residents and entrepreneurs in the municipality have the option to apply for certain civic affairs products digitally via the municipal website. Some of these digital requests can be automatically approved and processed using an algorithm.

Identifying and anonymising privacy-sensitive information in information objects (in many cases documents).

This algorithm helps e-mail users determine when an e-mail contains sensitive information and should be sent securely.

The AI system helps in the reporting of council meetings. The system does this by automatically converting spoken text to written text.