Municipality of Roosendaal

Residents and entrepreneurs of Dutch municipalities are given the opportunity to apply for some 31 civil affairs products digitally via the municipal website. In doing so, the system performs checks on personal data.

The Wmo prediction model provides a prediction of the number of unique users with a prediction horizon of five years. Predictions are made at district level for both the Wmo total and sub-products of the Wmo (Help with Household, Support at Home and Assistive Technology and Services).

The algorithm recognises and anonymises personal data in documents.

The virtual assistant Gem is a digital help on Roosendaal websites to answer civic and business questions. Using the chat button on our websites, you can talk to Gem.

This algorithm helps e-mail users determine when an e-mail contains sensitive information and should be sent securely.

Creditors such as health insurers, housing cooperatives and energy companies issue a notification if a resident is in arrears with the relevant party. The system sends the notification to a counsellor at the municipality.