Municipality of Gennep

A chatbot that answers general questions from citizens 24/7 on Gennep municipality's website. The chatbot should help reduce waiting times and provide instant answers.

This algorithm helps e-mail users determine when an e-mail contains sensitive information and should be sent securely.

This algorithm supports BRP employees in preventing "look-alike fraud" by comparing the face of the person at the counter with the image in the scanned identity document.

Residents and entrepreneurs of Dutch municipalities will have the opportunity to apply for some 16 civil affairs products digitally via the municipal website. In doing so, the system performs checks on personal data.

The algorithm underlines personal data in documents. An employee has to look at all pages and check whether the document is properly anonymised. Then the software removes all highlighted information and blacklists it. After that, the documents can be published, for example under the Open Government ...