Consumer and Market Authority

Speech-to-text software. The software uses AI to create a written record of interrogations and hearings. It does this by converting audio into written text.

This algorithm assesses the financial position of licensed energy suppliers. It looks at their energy purchases and how well they have hedged supply obligations. The ACM calculates stress scenarios to see whether they can still meet their supply obligations for gas and electricity even then.

The ACM determines the maximum amount a heat supplier can charge for heat and for renting a connection. Suppliers may not charge more than these maximum amounts. The maximum rate may differ for each connection, depending, for example, on whether only heat is supplied or also cold, and whether the he...

This algorithm is used in prioritising investigations into unreasonable energy supplier tariffs. This framework is related to Detection Methodology Unreasonable Energy Tariffs, found in this algorithm register. The framework helps the ACM determine which conspicuous tariffs (outliers) it wants to in...

This scorecard tracks whether energy suppliers send invoices on time when moving house, switching to another energy supplier and with annual accounts.

This algorithm concerns a methodology to detect potentially unreasonable supply tariffs of energy suppliers. The supervisory board can use it to determine whether further investigation is needed. The tariff of an energy product may be unreasonable if it is much higher than the tariffs of comparable ...

Calculation models for tariff decisions in the Caribbean Netherlands - STUCO, SEC, WEB and ContourGlobal. The Authority Consumer & Market (ACM) annually sets the electricity and drinking water tariffs in the Caribbean Netherlands. In this decision, the ACM sets the (adjusted) tariffs for the com...

The ACM annually sets tariffs for all grid operators (GTS, TenneT and RNBs). In this decision, the ACM sets the tariffs for the coming calendar year for carrying out its statutory tasks. These are the tariffs for carrying out transmission, balancing, quality conversion and connections.

The discount on interruptible capacity at Gasunie Transport Services (GTS) is set annually in the Gas Tariff Code. This discount is applied to regular tariffs for transport capacity. It is intended as compensation for the risk that GTS may interrupt gas transport if insufficient capacity is availabl...

The ACM monitors the financial position of licensed suppliers. Based on information suppliers submit to the ACM, the ACM performs some simple calculations to determine various financial ratios. Partly based on the results, it determines which suppliers the ACM will prioritise when assessing all the ...

These are indicators commonly used in economics that, for example, provide insight into market shares in a defined product and geographical market or the degree of concentration in a market. Examples are HHI and the delta in HHI, CR4, LOCI and WTP. The results are checked against the picture from th...

This concerns a dashboard that quickly provides initial insights in the event of a concentration of hospitals (a concentration is a merger, acquisition or collaboration). The user enters data on the hospitals and market delineation. The dashboard interactively displays the operating area of the hosp...

This algorithm helps the ACM determine the area where companies' customers are located. This reveals whether there is overlap and whether enough competition remains. This is important for competition investigations. To determine this, location data of customers or deliveries are requested.

Mergers and acquisitions are situations where companies move forward together (merger) or where one company buys another (acquisition). This can affect businesses and consumers. The ACM therefore checks whether such cooperation is fair and does not give too much power to one company. In this way, th...

This algorithm can give the ACM insight into trends, developments and potential problems that exist in the digital market. This information in itself does not trigger action, but it can be a reason for inspectors to further investigate a potential infringement.