Please note: The algorithm descriptions in English have been automatically translated. Errors may have been introduced in this process. For the original descriptions, go to the Dutch version of the Algorithm Register.

Digital questionnaire sick call

Through this algorithm, clients are only shown questions that fit their situation.

Last change on 20th of January 2025, at 12:01 (CET) | Publication Standard 1.0
Publication category
Other algorithms
Impact assessment
DPIA
Status
In use

General information

Theme

Social Security

Begin date

2019-01

Contact information

https://www.uwv.nl/nl/service-en-contact/contact-uwv

Link to source registration

https://www.uwv.nl/nl/over-uwv/organisatie/algoritmeregister-uwv/digitale-vragenlijst-ziekmelding

Responsible use

Goal and impact

We need some information to assess whether you are entitled to sickness benefit. We therefore ask you to complete a digital questionnaire after you report sick. The questionnaire uses an algorithm. Based on your answers, the questionnaire shows only the questions that fit your situation.

Considerations

Field not filled in.

Human intervention

UWV employees monitor the use of the algorithm in the following ways:

  • We regularly check whether the algorithm uses the correct data.
  • Our employees look carefully at the benefit assessment. They carry out the assessment themselves. So the algorithm does not make decisions itself.
  • We regularly check questionnaire results and the quality of assessments.

Risk management

We ensure that we remain compliant with information security and privacy requirements. We do this in the following ways:

  • We continuously work on algorithm maintenance.
  • We delete data that is not (or no longer) important.
  • We have independent organisations check our compliance with legal and ethical standards.
  • An external and independent organisation carries out quality checks to test whether the algorithm is careful. This is done in addition to the standard checks that our specialist UWV staff already do.

The algorithm of the digital sickness notification questionnaire has been developed so that everyone applying for sickness benefit is treated in the same way. This is done as follows:

  • The algorithm does not use personal characteristics such as origin, BSN and postal code.
  • The algorithm always uses the same basic data from everyone.
  • The algorithm processes all answers and other data in the same way.

Legal basis

Sickness law

Impact assessment

Data Protection Impact Assessment (DPIA)

Operations

Data

The algorithm uses the following data:

  • gender
  • type of insurance
  • reason for absence
  • expected recovery date
  • date of dismissal (end date of employment)

Technical design

The algorithm processes the entered data and ensures you get questions that fit your situation. For example, your answer to 'gender' determines whether you will be asked questions about pregnancy.

With all the information from the questionnaire, we can see whether you are entitled to sickness benefit. We will also see what follow-up steps are necessary for you:

  • We look at whether you are (temporarily) unable to do your own work.
  • We look at how hard your work is.
  • We look at what services we can offer you and whether we will contact you.

External provider

Self-developed in collaboration with external supplier Peercode

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