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The algorithm assists DUO in selecting debtors who may be eligible for inclusion in the Passport Alerts Register. A passport alert means that a person of Dutch nationality may have their application for a new passport refused.

The algorithm categorises debtors into behavioural groups based on their payment behaviour. The aim is to improve debt recovery, gain an overall understanding of debtors’ payment behaviour and make contact with debtors who are in arrears. In this way, DUO aims to resolve or prevent payment problems.

The algorithm automatically checks whether borrowers repaying their loan for integration purposes are eligible for repayment based on their ability to pay. ‘Means-tested’ means that borrowers repay a monthly amount that they can afford to set aside based on their income (or that of their partner). T...

The algorithm checks whether DUO may refer a claim (in the case of an administrative fine or loan repayment) to the Central Judicial Collection Agency (CJIB). A claim is an outstanding debt that a person owes to DUO.

DUO makes every effort to prevent payment arrears from becoming time-barred. For debtors whose arrears are about to become time-barred and for whom no residential address is known, DUO may issue a public notice. Public notification means that DUO publishes the debtor’s name and outstanding debt in t...

DUO reports to the City of Amsterdam on debtors who are (beginning to) fall behind with their repayments to DUO. The City of Amsterdam uses this information as part of the ‘Amsterdam early warning approach’, which enables the city to help citizens at risk of falling into poverty as early as possible...